Ordering from Amazon.com
Placing an Order
To view all the Ordering Help pages in this section, please see the Related Topics section at the bottom of the page.
Finding Product Information
The Search Tips & Product FAQs Help help section contains information about products available at Amazon.com, how to find additional product information, and the best way to search and browse for the products that interest you.
Session Validation During Ordering
When placing an order on Amazon.com, you may be asked to copy the text from a picture into a text entry box before completing your order (commonly referred to as a "captcha" screen). This extra task is one that only actual customers can perform accurately and helps prevent automated programs from accessing features on Amazon.com.
When you encounter this screen, simply enter the characters displayed to continue. If you make an error or can't read the characters on the first attempt, we'll give you another chance to try it again.
Shipping and Delivery Information
If you are interested in learning about shipping rates or when your order might be delivered, please visit our Shipping and Delivery Help section.
The easiest way to see exact shipping charges for an order is to put items in your cart, proceed to checkout, and view the order summary. You'll be able to adjust shipping options and see exact shipping charges. You can always cancel or return to your shopping without actually placing the order.
Order Payment Information
For information about payment methods accepted on Amazon.com and help troubleshooting payment issues, please visit our Payment, Pricing & Promotions Help section.
Orders to International Locations
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